State Farm® Insurance Agent Jimmy Fay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tory womack
November 25, 2025
"Brittney provided exceptional service while helping me secure my life insurance. She took the time to walk me through every option, made sure I understood the coverage, and ensured the policy fit my personal and financial needs. Her communication was fast, clear, and professional from start to finish. If you’re looking for someone who truly cares about your long-term security, Brittney is the person to go to. Highly recommended!"
"Thank you, Tory, for sharing your experience with Brittney. It's wonderful to hear how she helped you with your life insurance needs, ensuring you understood all your options and found a policy that fits your personal and financial situation. Your recommendation means a lot, and we're glad to know Brittney's dedication and professionalism made such a positive impact. We appreciate your feedback and look forward to continuing to serve you."
Darren Reese
November 25, 2025
"You get SO much more than just an insurance agent in Jimmy. In the six months that we've been his clients, Jimmy has solved problems, even outside the insurance area, that I would never have been able to tackle alone. USAA can kick sand. Jimmy rocks."
"Thank you, Darren, for sharing your experience. It's wonderful to hear that our team has been able to assist you beyond just insurance needs. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
Desarie York
November 24, 2025
"spent time helping me understand and fixing all of my issues"
"Thank you, Desarie, for sharing your experience. It's wonderful to hear that the time spent addressing your concerns was helpful. Your satisfaction is important to us, and we're glad we could assist you effectively."
Emily McLean
November 21, 2025
"We had the unfortunate experience of having to use our auto insurance when a deer ran out in front of us. Jimmy’s office was very quick to respond and helpful. I filed my claim online and had an almost immediate follow up from his office. The car went into the shop for an estimate and State Farm got the estimate straight from them and paid them direct. I definitely recommend Jimmy Fay’s office for all of your insurance needs!"
"Thank you Emily for the review, Glad you and Tim were safe and able to make it back home! As always the team and I are here to help whenever needed."
Adam Reese
November 21, 2025
"I've had quite a few interactions with Brittney at Jimmy Fays office over the past couple of months and every conversation has been great (specifically in that shes been on top of her stuff EVERY time). She's provided excellent customer service to us for our home and auto insurance. I can't recommend them enough. Thanks for all the help!"
"Thank you, Adam, for sharing your positive experience with Brittney at our office. It's wonderful to hear that her dedication and excellent customer service have made such a strong impression. We're delighted to know that we've been able to assist you effectively with your home and auto insurance needs. Your recommendation means a lot to us, and we appreciate your trust and support."
jackie coleman
November 18, 2025
"She was knowledgeable, Kind, professional, understanding, and so helpful. She was Brittney@ Jimmy Fay!"
"Thank you, Jackie, for sharing your experience with Brittney at our agency. It's wonderful to hear that she was able to assist you with such professionalism and kindness. Your feedback is greatly appreciated and will be shared with the team. We're here to help whenever you need us."
John Bane
November 17, 2025
"Been with Jimmy Fay team since he took over for Scott Miller. Megan Fair took care of my needs today taking one car off and adding a new one. Not gonna lie, miss the friendship and service I had with Scott and his team, but today, I felt that same level with Megan."
"Thank you, John, for sharing your experience with us. It's wonderful to hear that Megan was able to assist you effectively and that you felt the same level of service you appreciated with Scott and his team. We truly value your loyalty and are committed to maintaining the high standards you expect. Your feedback is greatly appreciated and helps us continue to improve."
Gee Faulkner
November 15, 2025
"Brittney was incredibly kind and helpful. She made a stressful situation so much easier. Truly appreciate her!"
"Thank you for sharing your experience with us. It's wonderful to hear that Brittney was able to assist you so effectively during a stressful time. We truly appreciate your feedback and are glad to know that her kindness and helpfulness made a positive impact. Your satisfaction is important to us, and we're grateful for your support."
Sharon Curtis
November 15, 2025
"Brittany was very professional, kind, & knowledgeable."
"Thank you, Sharon, for sharing your experience. It's wonderful to hear that Brittany provided you with professional, kind, and knowledgeable service. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
Ashley Evans
November 14, 2025
"Brittney was amazing! She explained everything clearly, checked in on me, and made the whole process smooth. So grateful for her support."
"Thank you, Ashley, for sharing your experience with us. It's wonderful to hear that Brittney was able to provide such clear explanations and support throughout the process. We're grateful to have her on our team and are delighted to know she made your experience smooth. Your feedback is greatly appreciated!"
Christine Sugg
November 14, 2025
"Great service for all of my insurance needs."
"Thank you, Christine, for sharing your experience with the glass claim process. It's wonderful to hear that everything went smoothly and that you found the process easy. Your feedback is greatly appreciated and helps us continue to provide excellent service."
nicole p
November 14, 2025
"Team over at Jimmy Fay State Farm was so amazing. Go try out Melissa."
"Thank you, Nicole, for sharing your experience with us. We're delighted to hear that Melissa and the team made such a positive impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Rowan Kiser
November 11, 2025
"I had a virtual meeting with Megan to answer some questions I had and it went very smoothly. She was a delight to speak with and answered all of my questions."
"Thank you, Rowan, for sharing your experience with us. It's wonderful to hear that your virtual meeting with Megan went smoothly and that she was able to assist you effectively. We appreciate your feedback and are glad to know that your questions were answered to your satisfaction. Your support means a lot to us."
Rishona Grant
November 6, 2025
"Recently worked with Brittney T. to get a homeowners policy. She was professional, prompt and informative. She took the time to discuss my options and what coverages would most benefit me. She definitely made the process a breeze."
"Thank you for sharing your experience with us. It's wonderful to hear that Brittney provided you with professional and informative service while helping you with your homeowners policy. We're glad she made the process easy for you. Your feedback is greatly appreciated, and we're here to assist you with any future insurance needs."
Parris Davis
November 5, 2025
"I highly recommend this company and is looking forward to doing future business with them jimmy fay and his team are the best"
"Thank you for the great review and trusting our team with your Insurance needs. "
Valentino Ivy
November 4, 2025
"Jimmy Fay’s office at State Farm has been extremely helpful for me. Their service is outstanding, and I truly feel like Jimmy, Megan and the rest of the team have my back. Thanks guys!!"
"Thank you, Valentino, for sharing your experience with us. It's wonderful to hear that you feel supported by Jimmy, Megan, and the rest of the team. We are committed to providing outstanding service and are glad to know we have been able to help you. Your feedback is greatly appreciated!"
Shahriar Moosavizadeh
October 31, 2025
"Brittany was awesome and professional and Jimmy was more than generous with information and guidance"
"Thank you for sharing your positive experience with us. It's wonderful to hear that Brittany's professionalism and Jimmy's informative guidance made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Samantha Royster
October 30, 2025
"Great experience with Brittney! Very helpful for getting my policies set up."
"Thank you, Samantha, for sharing your experience with Brittney. It's wonderful to hear that she was able to assist you effectively in setting up your policies. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
stacey powell
October 30, 2025
"⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Genuine Care from State Farm! I can’t say enough good things about my experience with State Farm. From the very first call, their team has gone above and beyond to make every step of the process simple and stress-free. They’re not just knowledgeable — they’re kind, patient, and truly care about their customers. Whether it’s my home, vehicles, or business coverage, I always feel confident knowing I’m protected and supported by people who take the time to explain every detail clearly. They respond quickly, handle claims efficiently, and make sure I’m getting the best coverage for my needs. In today’s world, it’s rare to find an insurance company that treats you like family — but that’s exactly what State Farm does. I’m incredibly grateful for their professionalism and personal touch. Highly recommend them to anyone looking for reliability, honesty, and peace of mind!"
"Thank you so much for sharing your wonderful experience with us. It's fantastic to hear that our team has been able to provide you with the support and care you deserve. We strive to make every interaction simple and stress-free, and it's rewarding to know that you feel confident and well-protected with your coverage. Your kind words about our professionalism and personal touch mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of dedication and care."
Robert Bask
October 24, 2025
"Britney was excellent in all areas working with me and the family to see that we well taken care in our quest for homeowners and car insurance. Her attitude reflects in her work which was and is very outstanding."
"Thank you, Robert, for sharing your positive experience. It's wonderful to hear that Britney provided excellent service and took great care of you and your family in finding the right homeowners and car insurance. Her dedication and outstanding attitude are truly appreciated. Your feedback is invaluable to us."
Tim Rogers
October 24, 2025
"Friendly and helpful"
"Thank you, Tim, for your kind words and the excellent rating. It's great to hear that you found our service friendly and helpful. Your feedback is truly appreciated and motivates us to continue providing the best service possible. If there's anything else we can assist you with, feel free to reach out."
brian wrestler
October 23, 2025
"Always amazing service! Brittney called in response to my inquiry and was ten steps ahead. I answered a couple questions and the binder was in my inbox. I have nothing but great things to say about Jimmy Fay's team!"
"Thank you Brian for allowing us the opportunity to work with your motorcycle, home, and auto insurance. We do everything we can to help our customers get the best value for all their insurance needs. If you need anything we're here for you, and thanks for the fantastic review Alisa loves protecting our community!"
clifton moore
October 21, 2025
"Mr. Fay, I had a great time working with Brittney. She is a great agent and very knowledgeable about her job. Thank you for having her work for your company. Also it is great to be back with you Clif Moore"
"Thank you for sharing your positive experience, Clif. It's wonderful to hear that Brittney provided you with knowledgeable and excellent service. We're delighted to have you back with us and appreciate your trust in our team. Your feedback means a lot to us."
Ellis Hill
October 20, 2025
"Brittany was great help"
"Thank you, Ellis, for sharing your positive experience. It's wonderful to hear that Brittany was able to assist you so effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Shellie Cypress
October 15, 2025
"First of all, I’ve been with this office of State Farm since it was under Scott Miller. I had to call in this past Friday because of damage to my home. I called around prior to calling S.F., to get quotes and the cost had me in tears. I spoke with Brittney, who was my calm during this storm. Brittney deserves recognition because she’s AMAZING!! Calmed my concerns right on down. Even offered to stay behind in the office if I were able to get more information that could be useful in possibly filing a claim. Followed up and was still the same AMAZING person. She is a rarity and deserves to be recognized. Thank you Brittney!!!"
"Thank you so much for sharing your experience with us. It's wonderful to hear how Brittney was able to provide such exceptional support during a challenging time. We truly value her dedication and are glad she could offer the assistance you needed. Your feedback is greatly appreciated and will certainly be shared with Brittney and the team. Thank you for being a valued part of our State Farm family."