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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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quantasia jasper

April 24, 2025

5  out of  5
rating by quantasia jasper
"Megan was very helpful and pleasant. All my questions were answered quick and efficiently."
We responded:
"Thank you, Quantasia, for sharing your experience with us. It's wonderful to hear that Megan was able to assist you effectively and make your interaction pleasant. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Dave Francis

April 23, 2025

5  out of  5
rating by Dave Francis
"I’ve been with State Farm for about 10 years now. I’ve always had a great experience with them. Megan is great to work with. Her personality really comes through the phone. She’s always pleasant and patient. I know I’ve been a handful once or twice but she’s always kept her cool and at the end of the conversation, whatever issues I had, gets resolved . Thank you all for everything and I look forward to many more years with State Farm."
We responded:
"Thank you, Dave, for sharing your experience and for being a loyal customer for the past decade. It's wonderful to hear that Megan has made such a positive impact with her pleasant and patient approach. We're glad to know that your issues have been resolved to your satisfaction. Your feedback is greatly appreciated, and we look forward to continuing to serve you for many more years."
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Cathy Anderson

April 17, 2025

5  out of  5
rating by Cathy Anderson
"I have multiple types of insurance with State Farm through Jimmy. He and his associate, Megan, have worked efficiently and in a timely manner on any issue I have needed to deal with. Questions are answered, and explanations are clear. Great team!"
We responded:
"Thank you, Cathy, for sharing your experience with us. It's wonderful to hear that both Jimmy and Megan have been able to assist you efficiently and clearly with your insurance needs. We truly appreciate your trust in our team and are delighted to know that you find our service valuable. Your feedback motivates us to continue providing the best support possible."
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Kyle Phillips

April 3, 2025

5  out of  5
rating by Kyle Phillips
"I had dealt with another State Farm office and didn’t have the best experience. After dealing Jake Munn my experience with State Farm has been easy with no hassle. Jake is super professional and genuinely enjoys helping people. To all other State Farm branches. Hire more agents like Jake."
We responded:
"Thank you, Kyle, for sharing your experience with us. It's wonderful to hear that Jake made your interaction with State Farm smooth and hassle-free. We take pride in having team members like Jake who are dedicated to providing exceptional service. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please let us know."
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Yc37work

March 21, 2025

4  out of  5
rating by Yc37work
"They are busy but return your call promptly. Jimmy Fay is a good down to earth guy who works hard to make sure that everything is done right and you are getting the best deal for your home and auto insurance."
We responded:
"Thank you for sharing your feedback. It's great to hear that you appreciate the promptness in returning calls and the dedication to ensuring everything is done right. The team strive to provide the best deals and service for your home and auto insurance needs. Your input is valuable to us, and we're glad to have you as a customer."
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Paul T

March 13, 2025

5  out of  5
rating by Paul T
"My family has been a customer for many years. Megan is terrific. She takes the time to understand and truly cares about us. She has more than earned the 5-star rating."
We responded:
"Thank you, Paul, for sharing your experience with us. It's wonderful to hear that Megan has been able to provide such exceptional service to your family over the years. We truly value your long-standing relationship with us and appreciate your kind words. Your feedback motivates us to continue delivering the best service possible."
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Flame and Pie

March 12, 2025

5  out of  5
rating by Flame and Pie
"Excellent service, every time I need anything. Highly recommend Jimmy and his team for all insurance needs."
We responded:
"Thank you for your wonderful review! We're delighted to hear that you've consistently received excellent service from our team. Your recommendation means a lot to us, and we're here to assist with all your insurance needs."
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Ellen Weiss

March 5, 2025

5  out of  5
rating by Ellen Weiss
"My experience with Jimmy Fay’s State Farm office has been terrific. Pleasant staff, especially Megan, makes transacting business a pleasure. Great attention to detail and always a pleasant experience. Jimmy is very knowledgeable and professional, patiently explains the products they have available and listens to your needs. I highly recommend this location!"
We responded:
"Thank you, Ellen, for sharing your wonderful experience with us. It's fantastic to hear that our team, especially Megan, has made your interactions pleasant and efficient. We're glad that Jimmy's expertise and approach have met your expectations. Your recommendation means a lot to us, and we're here to assist with any of your insurance needs."
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Ashley weiss

February 20, 2025

5  out of  5
rating by Ashley weiss
"Best insurance office!! I love Megan and Jimmy they are both always very helpful. Highly recommend."
We responded:
"Thank you, Ashley, for sharing your positive experience with us! We're delighted to hear that Megan and Jimmy have been helpful to you. Your recommendation means a lot, and we're grateful for your support. If there's anything else we can do for you, please let us know."
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Michael leech

January 29, 2025

5  out of  5
rating by Michael leech
"Jimmy is a great guy, puts a lot of effort into helping the community. Heard him speak at a meeting recently and he's a really nice and knowledgeable agent."
We responded:
"Thank you, Michael, for sharing your positive experience. It's wonderful to hear that Jimmy's efforts in the community and his expertise have made such a great impression. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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William Jackson (williamnupe10)

January 28, 2025

5  out of  5
rating by William Jackson (williamnupe10)
"“I recently had the pleasure of working with Jimmy Fay at State Farm, and I couldn’t be more impressed. Jimmy is professional, knowledgeable, and genuinely cares about his clients. He took the time to explain all my options, ensuring I felt confident in my decisions. His friendly and approachable demeanor made the process smooth and stress-free. I highly recommend Jimmy Fay to anyone looking for exceptional service and reliable insurance solutions"
We responded:
"Thank you so much for sharing your experience with Jimmy Fay. It's wonderful to hear that you found his professionalism and knowledge helpful and that he made the process smooth and stress-free for you. Your recommendation means a lot, and we're delighted to know that you feel confident in the insurance solutions provided. Your feedback is greatly appreciated!"
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Ademola Afonja

January 28, 2025

5  out of  5
rating by Ademola Afonja
"Jimmy Fay was extremely helpful and knowledgeable about State Farm insurance. He explained everything clearly and made the process easy to understand. He cares about what he does. Highly recommend him for any insurance needs!"
We responded:
"Thank you, Ademola, for sharing your positive experience. It's wonderful to hear that Jimmy was able to provide clear explanations and make the process easy for you. Your recommendation means a lot, and we're glad to know that Jimmy's dedication to his work made a difference. If you have any more insurance needs or questions in the future, we're here to help."
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Kyle Jeter

January 28, 2025

5  out of  5
rating by Kyle Jeter
"Jimmy is unbelievable with the knowledge he has not only with insurance, but who he knows in and surrounding insurance. He helped me with not only with life insurance information, but also who to talk to in the community from lawyers to doctors to real estate agents for me and my family. He also got me this car, home, and life insurance deal that saved me money. True example of not only what he knows but who he knows. It's awesome to find people you can really trust and won't pressure you."
We responded:
"Thank you, Kyle, for sharing your experience. It's wonderful to hear how Jimmy's expertise and connections have been beneficial for you and your family. We're glad he could assist you with your insurance needs and connect you with trusted professionals in the community. Your trust and satisfaction mean a lot to us, and we're pleased to know you found value in the service provided."
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Nathan Kessenich

October 28, 2024

5  out of  5
rating by Nathan Kessenich
"Very friendly staff and great service."
We responded:
"Thanks so much for the kind words, Nathan! We're delighted to hear that you found our staff friendly and our service great."
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Angel H

October 24, 2024

5  out of  5
rating by Angel H
"WE HAVE BEEN A CUSTOMER FOR YEARS. THE RATES ARE GREAT AND THE PEOPLE WHO WORK THERE TRULY CARE. HIGHLY RECOMMEND!!"
We responded:
"Thank you so much for your long-term support and kind words! It's wonderful to hear that you find our rates great and our team caring."
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Megan Fair

October 24, 2024

5  out of  5
rating by Megan Fair
"The agency truly cares about its customers, goes above and beyond! I love working here, it’s a great family friendly atmosphere."
We responded:
"Thank you so much for your kind words, Megan! It's wonderful to hear that you feel the agency truly cares and goes above and beyond. We're delighted that you enjoy the family-friendly atmosphere here."
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Mylea Carpenter

August 30, 2024

5  out of  5
rating by Mylea Carpenter
"Had the policy for a few years but had to switch for a better deal. Alisa made my cancellation easy. She was extremely kind and understanding! Thankful for her & the support that State Farm has provided over the years."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Alisa made your cancellation process smooth and that you felt supported by State Farm over the years. We appreciate your kind words and wish you all the best with your new policy!"
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Steven Dillard

August 7, 2024

5  out of  5
rating by Steven Dillard
"Jimmy was very professional and fast with getting me a policy ...."
We responded:
"Thank you for your kind words, Steven! It's great to hear that the process was quick. We're here to help whenever you need us!"
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Olivia Taylor

June 17, 2024

5  out of  5
rating by Olivia Taylor
"Great customer service!"
We responded:
"Thank you, Olivia! We're thrilled to hear that you had a great experience with our customer service. If you ever need anything else, feel free to reach out."
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Carles Massot Cardona

June 17, 2024

5  out of  5
rating by Carles Massot Cardona
"Very professional staff"
We responded:
"Thank you for recognizing our team! We strive to provide top-notch service to all our customers."
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Annie Barco

June 14, 2024

5  out of  5
rating by Annie Barco
"Love this insurance office! Very friendly and helpful with my concerns and issues!"
We responded:
"Thank you for the kind words, Annie! We're thrilled to hear that you had a positive experience with our team. If you ever have any more concerns or questions, feel free to reach out to us anytime."
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Charles Winner II

June 14, 2024

5  out of  5
rating by Charles Winner II
"Jimmy Fay and team have done an excellent job for my family and I over the years. They have created a trustworthy practice. Jimmy is a great communicator, involved in the community and cares."
We responded:
"Thank you, Charles, for your kind words and for recognizing our commitment to providing excellent service. We appreciate your loyalty and trust in our agency. We will continue to be here for you and your family whenever you need us."
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PAULA

June 10, 2024

5  out of  5
rating by PAULA
"Jimmy Faye is the best insurance company I have dealt with. They listen and help you with all your insurance needs. The explain everything to you with patience.! Wonderful place for your insurance needs…"
We responded:
"Thank you, Paula, for your kind words! We are thrilled to hear that you had a positive experience with us and that we could assist you with all your insurance needs. We appreciate your feedback and look forward to continuing to provide you with excellent service."
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D.

June 6, 2024

5  out of  5
rating by D.
"I'm upset with the increases every year, especially this year, BUT, I couldn't ask for, or expect better customer service and real down-to-earth concern! Thank you for your patience and explanations."
We responded:
"Thank you for sharing your feedback, Donna. We understand your concerns about the increases and appreciate your kind words about our customer service. We're always here to help and provide explanations whenever you need them."
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Brianna Christine

June 5, 2024

5  out of  5
rating by Brianna Christine
"Everyone is always SO helpful and friendly whenever I call or email with questions or need help! Wish I could put more than 5 stars!"
We responded:
"Thank you so much for your kind words, Brianna! We're thrilled to hear that you've had such positive experiences with our team. Your satisfaction is our top priority, and we're always here to help with any questions or assistance you may need. We truly appreciate your feedback and look forward to continuing to provide you with excellent service."