State Farm® Insurance Agent Jimmy Fay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rodney hall
May 28, 2026
"Brittney at State Farm was absolutely amazing to work with! She helped me get my car insurance and life insurance set up quickly and made the whole process easy to understand. She was professional, patient, and took the time to find the best options for me instead of just rushing through it. You can tell she really cares about her customers and wants to help people save money while still getting good coverage. I highly recommend Brittney to anyone looking for insurance. Great customer service from start to finish. ⭐⭐⭐⭐⭐"
"Thank you for sharing your experience with Brittney. It's wonderful to hear how she made the process of setting up your car and life insurance both quick and easy to understand. Her dedication to finding the best options and providing excellent customer service truly reflects our commitment to our clients. We appreciate your recommendation and are glad to have been able to assist you."
India Osouna
May 27, 2026
"I just have to give a HUGE thank you to Brittney for helping me lower my car insurance by almost 50%! 🙌🏽 With everything I’ve been juggling financially, this truly took a huge weight off my shoulders. She was patient, professional, and really worked to find me the best option instead of just giving up. It’s rare to find someone who genuinely cares and tries to help people save money, and I’m beyond grateful. If you need insurance help, definitely reach out to her. Thank you again, Brittney! ❤️"
"Thank you so much for sharing your experience with us. It's wonderful to hear how Brittney was able to assist you in lowering your car insurance costs. We understand the importance of finding the right coverage at an affordable price, and it's great to know that Brittney's dedication and professionalism made a positive impact for you. Your kind words and recommendation mean a lot, and we're grateful to have you as a valued customer."
Arin Shatto
May 24, 2026
"I was referred to Jimmy for assistance in securing general liability and errors and omissions insurance for my business. From the initial consultation, Jimmy was kind, thorough, and eager to support me and my business partner through the process. He went above and beyond to ensure the coverage met all of our needs and answer any questions we had. Jimmy made this process smooth, efficient, and easy to follow, even after the policies were finalized, with the utmost care and professionalism. I highly recommend Jimmy for all of your insurance needs!"
"Thank you, Arin, for sharing your experience. It's wonderful to hear that Jimmy provided the support and professionalism you needed for your business insurance. Ensuring that the coverage met your needs and making the process smooth and efficient is always our priority. Your recommendation means a lot, and we're glad to have been able to assist you and your business partner."
Jaylon Smith
May 21, 2026
"Brittany was very helpful during our call"
"Thank you, Jaylon, for taking the time to share your experience. It's wonderful to hear that Brittany was able to assist you effectively during your call. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team. If there's anything else we can do for you, please let us know."
Raul Chalin
May 21, 2026
"5 stars because I can’t give more! Brittney went above and beyond to make sure we got the best rates possible and took the time to explain everything so clearly throughout the entire process. She was professional, knowledgeable, and truly cared about helping us. I highly recommend working with her! 10/10 will recommend to everyone I know!"
"Thank you so much for your wonderful feedback! It's fantastic to hear that Brittney provided such exceptional service and made the process clear and straightforward for you. Your recommendation means a lot to us, and we're delighted to know you had such a positive experience. We look forward to continuing to serve you in the future."
Shannon Keefer
May 20, 2026
"Very helpful and great personalities"
"Thank you, Shannon, for sharing your positive experience with us. It's wonderful to hear that you found our team helpful and enjoyed our personalities. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Matthew Pearson
May 20, 2026
"In these times when the cost of living is astronomical. Brittney really cares about getting people the best price possible"
"Thank you, Matthew, for sharing your experience. It's wonderful to hear that Brittney has been able to assist you in finding the best price possible, especially during these challenging times. Your feedback is greatly appreciated and will be shared with the team."
Nick Romeo
April 30, 2026
"Brittany explained everything extremely well and made sure I full understood everything and took her time with my policy highly recommended"
"Thank you, Nick, for sharing your experience. It's wonderful to hear that Brittany was able to explain everything clearly and ensure you fully understood your policy. Your recommendation means a lot to us, and we're glad to have been able to assist you with your auto insurance needs."
Christy Bond
April 30, 2026
"Brittney is awesome! She’s easy to work with a a huge help! Highly recommend!"
"Thank you so much for your wonderful feedback, Christy! It's fantastic to hear that Brittney has been such a great help and easy to work with. Your recommendation means a lot to us, and we're delighted to have you as a valued customer."
Crystal L. V. Brown
April 30, 2026
"I am very pleased with our service we received through Brittney!! I’ve had my business insurance with them for the last year, but recently switched over our auto and renters insurance because of the excellent service we received. Brittney was so helpful and made the process easy and seamless. Thank you so much for handling our quote and getting us processed and switched over to State Farm. She was able to save us hundreds of dollars on our auto policy."
"Thank you for sharing your experience with us! It's wonderful to hear that Brittney provided such excellent service and made the transition to State Farm smooth and beneficial for you. We're delighted that you were able to save on your auto policy and that you're pleased with the service for your business, auto, and renters insurance. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
Bernadette Sanchez
April 29, 2026
"Called in and spoke to Megan to ask about transferring my policies. She was very informative and helpful. Love State Farm!"
"Thank you, Bernadette, for sharing your experience. It's wonderful to hear that Megan was able to assist you effectively with your policy transfer inquiries. Your positive feedback is greatly appreciated, and we're delighted to know you love being with State Farm. Your satisfaction is important to us, and we're here to help whenever you need."
Latasia Robinson
April 29, 2026
"Brittney T is the best to do it..!!!!! Get with her and she will definitely take care of you."
"Thank you so much for sharing your experience, Latasia. It's wonderful to hear that Brittney T provided you with such excellent service. We appreciate your feedback and are delighted to know you felt well taken care of. Your satisfaction is our priority, and we're here whenever you need us."
LilBro BFE
April 28, 2026
"Ms. Brittaney was very helpful and professional. I highly recommend!"
"Thank you for sharing your experience with us! It's wonderful to hear that Brittaney was able to assist you in such a helpful and professional manner. Your recommendation means a lot, and we're glad to have met your expectations. If there's anything else we can do for you, please let us know."
JaNise Tucker
April 28, 2026
"Brittney gave me the best experience I could ask for on my insurance quote!! She was very helpful and knowledgeable! I couldn’t ask for a better agent."
"Thank you so much for sharing your positive experience with Brittney. It's wonderful to hear that she was able to provide you with such helpful and knowledgeable service. We truly appreciate your feedback and are delighted to know you had a great experience with your insurance quote. Your satisfaction is important to us, and we're here to assist you with any future needs."
Julie Bailey
April 27, 2026
"My experience was quick and easy. Brittney was beyond helpful explained the policy throughly answered all my questions and was very pleasant and friendly."
"Thank you, Julie, for sharing your experience. It's wonderful to hear that Brittney was able to assist you so effectively and make the process smooth and pleasant. Your feedback is greatly appreciated, and we're delighted to know that all your questions were answered thoroughly. We look forward to continuing to meet your insurance needs."
NA Meyerson
April 22, 2026
"Brittany was so much help getting my policy set up! Thank you!"
"Thank you for sharing your experience! We're delighted to hear that Brittany was able to assist you effectively in setting up your policy. Your feedback is greatly appreciated, and we're here to help with any future needs."
twitch
April 21, 2026
"i have no idea where you guys found Brittney but doggone do everything you can to keep her… felt like i was on the phone with my mom, she made everything so smooth and easy. non of that charlie brown mumbo jumbo"
"Thank you for sharing your experience with Brittney. It's wonderful to hear how she made everything smooth and easy for you. We truly appreciate your feedback and are glad to know that you felt well taken care of. Your satisfaction is important to us, and we're delighted that Brittney provided such a positive experience."
Jessica Benson
April 14, 2026
"Megan was amazing and so thorough. So glad we made an appointment to meet in person. Statefarm is awesome."
"Thank you, Jessica, for sharing your positive experience. It's wonderful to hear that Megan provided such thorough assistance during your appointment. We're delighted that you find our services awesome and appreciate your trust in us for your auto insurance needs. Your feedback means a lot to our team."
Joan Robbins
April 10, 2026
"Very friendly staff who always answer our questions, whether in person or over the phone."
"Thank you, Joan, for sharing your positive experience with us. We're delighted to hear that our team has been able to assist you effectively both in person and over the phone. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Evany Dickerson
April 7, 2026
"Brittany, thank you for your customer service after all my indecisiveness. I appreciate you being patient with me throughout this process and being extremely informative."
"Thank you, Evany, for sharing your experience with us. It's wonderful to hear that Brittany was able to assist you with patience and provide the information you needed. Your feedback is greatly appreciated, and we're glad to know you felt supported throughout the process."
Diamond Osby
April 7, 2026
"Brittney was very professional while helping me with an auto quote. I would recommend Jimmy Fays office for help with quotes."
"Thank you, Diamond, for sharing your experience with Brittney. It's wonderful to hear that she provided professional assistance with your auto quote. Your recommendation means a lot to us, and we're glad to have been able to help. If you need any further assistance, feel free to reach out."
Cheryl Brunson
April 2, 2026
"Brittany Thorpe was a delight to work with. She is responsible for earning my business back to SF."
"Thank you, Cheryl, for sharing your experience. It's wonderful to hear that Brittany made such a positive impact and helped bring your business back to us. We appreciate your trust and look forward to continuing to serve your auto insurance needs."
Bonae Holston
April 1, 2026
"I had an excellent experience working with my Brittney T. From the very beginning, she was knowledgeable, patient, and truly took the time to understand my needs. She explained all of my options clearly. What stood out the most was her responsiveness and professionalism. Anytime I had a question, she responded quickly and made sure I fully understood everything. Brittney made what can often be a confusing process feel simple and stress-free. I highly recommend this agent to anyone looking for reliable, honest, and customer-focused service. It’s clear she genuinely care about her clients and go above and beyond to provide the best support possible."
"Thank you for sharing your wonderful experience with Brittney. It's fantastic to hear how knowledgeable and patient she was in addressing your needs and ensuring you understood all your options. Her responsiveness and professionalism are qualities we deeply value, and we're glad they made your experience stress-free. Your recommendation means a lot to us, and we're grateful for your trust in our service."
Brittnee Rock
March 30, 2026
"Britney T was amazing when she helped me with an auot quote!"
"Thank you so much for your wonderful feedback! It's fantastic to hear that Britney T provided you with excellent assistance for your auto quote. We truly appreciate your support and are delighted to know you had a positive experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future."
Andrea Hauser
March 27, 2026
"Britney Thorpe was amazing! (so sorry if I butchered the spelling) I didn’t realize my auto and home insurance was at 2 diff State Farm offices and she fixed that right up for me. I say Jimmys office it is! Thank you again Britney for your professionalism knowledge and patience with me! Give that girl a raise!!! :)"
"Thank you so much for sharing your experience, Andrea! It's wonderful to hear that Britney was able to assist you with consolidating your auto and home insurance. Her professionalism, knowledge, and patience truly make a difference, and your kind words mean a lot to us. We're delighted to have you with Jimmy's office and appreciate your feedback!"