State Farm® Insurance Agent Jimmy Fay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Benson
April 14, 2026
"Megan was amazing and so thorough. So glad we made an appointment to meet in person. Statefarm is awesome."
"Thank you, Jessica, for sharing your positive experience. It's wonderful to hear that Megan provided such thorough assistance during your appointment. We're delighted that you find our services awesome and appreciate your trust in us for your auto insurance needs. Your feedback means a lot to our team."
Joan Robbins
April 10, 2026
"Very friendly staff who always answer our questions, whether in person or over the phone."
"Thank you, Joan, for sharing your positive experience with us. We're delighted to hear that our team has been able to assist you effectively both in person and over the phone. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Evany Dickerson
April 7, 2026
"Brittany, thank you for your customer service after all my indecisiveness. I appreciate you being patient with me throughout this process and being extremely informative."
"Thank you, Evany, for sharing your experience with us. It's wonderful to hear that Brittany was able to assist you with patience and provide the information you needed. Your feedback is greatly appreciated, and we're glad to know you felt supported throughout the process."
Diamond Osby
April 7, 2026
"Brittney was very professional while helping me with an auto quote. I would recommend Jimmy Fays office for help with quotes."
"Thank you, Diamond, for sharing your experience with Brittney. It's wonderful to hear that she provided professional assistance with your auto quote. Your recommendation means a lot to us, and we're glad to have been able to help. If you need any further assistance, feel free to reach out."
Cheryl Brunson
April 2, 2026
"Brittany Thorpe was a delight to work with. She is responsible for earning my business back to SF."
"Thank you, Cheryl, for sharing your experience. It's wonderful to hear that Brittany made such a positive impact and helped bring your business back to us. We appreciate your trust and look forward to continuing to serve your auto insurance needs."
Bonae Holston
April 1, 2026
"I had an excellent experience working with my Brittney T. From the very beginning, she was knowledgeable, patient, and truly took the time to understand my needs. She explained all of my options clearly. What stood out the most was her responsiveness and professionalism. Anytime I had a question, she responded quickly and made sure I fully understood everything. Brittney made what can often be a confusing process feel simple and stress-free. I highly recommend this agent to anyone looking for reliable, honest, and customer-focused service. It’s clear she genuinely care about her clients and go above and beyond to provide the best support possible."
"Thank you for sharing your wonderful experience with Brittney. It's fantastic to hear how knowledgeable and patient she was in addressing your needs and ensuring you understood all your options. Her responsiveness and professionalism are qualities we deeply value, and we're glad they made your experience stress-free. Your recommendation means a lot to us, and we're grateful for your trust in our service."
Brittnee Rock
March 30, 2026
"Britney T was amazing when she helped me with an auot quote!"
"Thank you so much for your wonderful feedback! It's fantastic to hear that Britney T provided you with excellent assistance for your auto quote. We truly appreciate your support and are delighted to know you had a positive experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future."
Andrea Hauser
March 27, 2026
"Britney Thorpe was amazing! (so sorry if I butchered the spelling) I didn’t realize my auto and home insurance was at 2 diff State Farm offices and she fixed that right up for me. I say Jimmys office it is! Thank you again Britney for your professionalism knowledge and patience with me! Give that girl a raise!!! :)"
"Thank you so much for sharing your experience, Andrea! It's wonderful to hear that Britney was able to assist you with consolidating your auto and home insurance. Her professionalism, knowledge, and patience truly make a difference, and your kind words mean a lot to us. We're delighted to have you with Jimmy's office and appreciate your feedback!"
Vicki Collier
March 27, 2026
"I don’t normally write reviews but I just had to! Brittney at Jimmy Fay’s office is very professional and a joy to work with! Answered all my questions and very knowledgeable!"
"Thank you so much for taking the time to share your experience! It's wonderful to hear that Brittney provided you with such professional and knowledgeable service. We're delighted to know that all your questions were answered and that you enjoyed working with her. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Crystal Clary
March 26, 2026
"I was referred to Brittney to discuss insurance for my home. She was so friendly and knowledgeable. I will refer others! Thank you again for having patience with me!"
"Thank you, Crystal, for sharing your experience with Brittney. It's wonderful to hear that she was able to assist you with such friendliness and expertise. Your willingness to refer others is greatly appreciated, and we're glad to have been patient and helpful during your visit. Your feedback means a lot to us!"
DaShera Boone
March 26, 2026
"Brittney at Jimmy Fay’s was so helpful! It’s not too often someone can make the process easy and simple."
"Thank you for sharing your experience with Brittney at our agency. It's wonderful to hear that she was able to make the process easy and simple for you. Your feedback is greatly appreciated, and we're glad to know that we could assist you effectively."
Tyechia Cooke
March 24, 2026
"Brittney was a pleasure to work with. She's very knowledgeable and patient."
"Thank you, Tyechia, for sharing your positive experience with Brittney. It's wonderful to hear that her knowledge and patience made your interaction enjoyable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Shirley McCollough
March 24, 2026
"I loved working with Brittney! Glad I was able to get educated on the various insurance options. I highly recommend her to anyone!"
"Thank you, Shirley, for sharing your positive experience with Brittney. It's wonderful to hear that she was able to provide you with valuable information on the different insurance options. Your recommendation means a lot, and we're delighted to have been able to assist you."
JAMELLE PAYNE
March 24, 2026
"Thank you Jimmy Fay! Brittney T is Amazing as well she was very polite and professional with handling my quote. I’ve referred a few others prayerfully they will join the Jimmy Fay Statefarm family for insurances. Blessings🙏🏽"
"Thank you so much, Jamelle, for your kind words and for taking the time to share your experience. It's wonderful to hear that Brittney provided you with polite and professional service while handling your quote. Your referrals mean a lot to us, and we're grateful for your support. Blessings to you as well!"
LATOYA TAYLOR
March 24, 2026
"Brittney has great customer service and was very helpful with getting a quote."
"Thank you, Latoya, for sharing your positive experience with us. It's wonderful to hear that Brittney provided you with excellent customer service and assistance in getting a quote. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
Savory Porter
March 24, 2026
"Brittney was a joy to work with! Very professional!"
"Thank you for sharing your positive experience with Brittney. It's wonderful to hear that her professionalism made your interaction enjoyable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Skee Harris
March 24, 2026
"Brittney was amazing! Very informative during the entire process with quoting auto and very professional."
"Thank you for sharing your experience with us. It's wonderful to hear that Brittney provided you with informative and professional service throughout the quoting process. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
Dee Harding
March 18, 2026
"Brittney T. is such a professional! She answered all my questions, breaking down my policy options and savings. She was super informative, kind, very patient. Would definitely recommend anyone for future services."
"Thank you for sharing your positive experience with Brittney. It's wonderful to hear that she was able to assist you effectively by answering your questions and explaining your policy options clearly. Your recommendation means a lot to us, and we're glad to know that you found the service informative and patient. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Courtney Jackson
March 18, 2026
"I had a great experience working with Brittney at the Jimmy Faye State Farm office. She was knowledgeable, patient, and made everything easy to understand. Her professionalism made the process smooth and stress-free. Highly recommend!"
"Thank you, Courtney, for sharing your positive experience with Brittney at our office. It's wonderful to hear that her knowledge and patience made the process smooth and easy for you. Your recommendation means a lot to us, and we're glad to have been able to assist you with your auto insurance needs."
Kisha Lewis
March 11, 2026
"Megan helped me solve a problem today. I gave her a time frame and she made it happen. We stayed in touch constantly until policy was done. Thanks Megan awesome work"
"Thank you, Kisha, for sharing your experience. It's wonderful to hear that Megan was able to assist you effectively and keep you informed throughout the process. Your feedback is greatly appreciated, and we're glad to know that everything was handled to your satisfaction."
Antoine “Chef” Whitaker
March 11, 2026
"Megan was great"
"Thank you for sharing your feedback about your experience with Megan. It's wonderful to hear that she provided you with great service. Your satisfaction is important to us, and we appreciate you taking the time to leave a review. If there's anything else we can assist you with, please let us know."
Mary Williams
March 5, 2026
"Great review of my policy. Answered all my questions and working with me to make sure I have all the coverage I need. Very knowledgeable and willing to research when needed to make sure you get what you need."
"Thank you, Mary, for sharing your experience with us. We're glad to hear that your policy review went well and that all your questions were answered. It's important to us that you feel confident in your coverage, and we're pleased to know our team could assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing knowledgeable and thorough service."
Shawn Thorpe
March 1, 2026
"Ms. Thorpe gave me valuable information on how to save on my home insurance. I’m in the process of making the right changes now. Thanks Ms Thorpe!!"
"Thank you for sharing your experience. It's wonderful to hear that you found the information helpful in making changes to your home insurance. We appreciate your feedback and are glad to have been of assistance. If you have any more questions or need further guidance, feel free to reach out."
alizarin
March 1, 2026
"Service was outstanding!!! Had a wonderful experience with Brittney, she was very prompt and helpful the whole way through. Never felt confused or unsure with her help."
"Thank you for sharing your experience! It's fantastic to hear that Brittney provided you with prompt and helpful service throughout your interaction. We strive to ensure our customers feel confident and informed, and it's great to know we achieved that with you. Your feedback is greatly appreciated."
Gwendolyn Thorpe
February 27, 2026
"I asked Brittney Thorpe at Jimmy Fay’s office about homeowners insurance and she was very knowledgeable. She answered all my questions and I had a quote by the end of the day."
"Thank you for sharing your experience with us. It's wonderful to hear that Brittney was able to assist you with your homeowners insurance questions and provide a quote promptly. We appreciate your feedback and are glad to know you had a positive experience. If there's anything else we can help you with, please feel free to reach out."